FILE NO. SAVOI-002
DATE 2026.07.28
CLIENT ZERO
FILE 02 — CASE FILE 001 · CLIENT ZERO

Meet Irma.
She runs our firm.

Active

Before we installed a managed agent for anyone else, we installed one for ourselves. Irma runs our operations: the books, the pipeline, the content, the reports. She has been on the job since 2025 and she has never taken a day off.

§ 01 — Employment Record
Name
Irma
Role
Operations, full scope
On the job since
2025 · no sick days
Workstation
A machine in our office. Not someone else’s cloud.
Skills in production
30+
Capacity freed
1 full-time equivalent and counting
§ 02 — Findings

What changed after Irma.

1 FTE
of operations capacity freed across finance, delivery, sales, and marketing. Nobody was let go. The work moved.
30+
skills running in production. Bank rec, deposits, invoicing, payroll journals, utilization, pipeline hygiene, content drafts.
1
software subscription cancelled outright. The bill approval platform went away when the work stopped needing a portal.
0
deals lost to neglect since the Monday staleness report went live. Anything untouched for two weeks gets flagged automatically.

The finance lead stopped processing transactions and started doing finance. The delivery lead stopped compiling utilization reports and started planning resources. That is the pattern in every install: the repetitive 80 percent moves to the agent, and the judgment work that was always the valuable part finally gets the calendar.

§ 03 — Duties

She does the repetitive work.
The team does the judgment.

FINANCE

Back office, daily

Deposit processing, reconciliations, bill approvals, invoicing, payroll entries. One software subscription cancelled outright.

SALES

Pipeline discipline

Staleness reports every Monday morning. Any deal untouched for two weeks gets flagged. Nothing dies of neglect in the CRM.

CONTENT

First drafts, on schedule

Newsletter editions and social drafts in the founder’s voice, every week. Humans edit and publish. The blank page is gone.

DELIVERY

Metrics without chasing

Utilization reports, planned versus actual, timecard follow-ups. Compiled automatically instead of costing a lead an afternoon.

§ 04 — Why We Show You This

Irma is the proof,
not the product.

Every agent we install for a client runs on the same architecture that runs our own company. Same memory, same tool access, same approval gates, same management discipline. We eat the cooking first.

Your version of Irma will not write newsletters. It will answer your distributors' spec questions, chase your receivables, or draft your quotes. Built for one job in your business, then run for you under retainer.

See What We Install
§ 05 — Case Officer
Abhijit Verekar
Built and operated by

Abhijit Verekar

Founder · Author of Start at Zero

Twenty years in enterprise technology, most of it watching organizations buy software that still needed a person to operate it. Irma started as an experiment in removing that person from the loop without removing them from the company. Every install since runs on what that experiment taught us.

The full build is documented in public, failures included, across a six-part series in my newsletter, Untangled.

FILE NO. SAVOI-002 / CTA

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